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April 16, 2026 • Dr. Alex Movshis

When Neck Pain Won't Go Away: What's Actually Happening and When to See a Specialist

When Neck Pain Won't Go Away: What's Actually Happening and When to See a Specialist

You’ve tried the heating pad. You’ve done the stretches from YouTube. Maybe you even bought a new pillow. But your neck still hurts, and it’s been weeks — or months.

This is one of the most common situations I see in my practice. Someone comes in after putting up with neck pain for far too long, usually because they assumed it would just go away on its own. Sometimes it does. But when it doesn’t, there’s usually a specific reason, and understanding that reason is the first step toward actually fixing it.

The anatomy that matters

Your cervical spine — the neck portion — is made up of seven vertebrae stacked on top of each other, separated by discs and connected by small joints called facet joints. Running through the center is your spinal cord, and at each level, nerve roots branch off and travel down into your shoulders, arms, and hands.

That’s a lot of structures packed into a pretty small space. And any one of them can be the source of your pain.

What makes neck pain tricky is that the location where you feel pain isn’t always where the problem is. A damaged disc at C5-C6 can send pain shooting down your arm. An inflamed facet joint at C2-C3 can give you headaches. The upper trapezius muscle can refer pain up the back of your skull.

The most common reasons neck pain sticks around

Disc problems

The discs between your vertebrae act as shock absorbers. Over time — or after an injury — the outer layer of a disc can weaken, allowing the inner material to bulge or herniate outward. When that bulge presses on a nearby nerve root, you get pain that travels. Patients describe it as a burning or electric sensation running down the shoulder into the arm, sometimes all the way to the fingers.

Here’s something important: an MRI might show a disc bulge, but that doesn’t automatically mean it’s the cause of your pain. Plenty of people walk around with disc bulges on imaging and have zero symptoms. The clinical picture — where your pain is, what makes it worse, which nerve distribution is affected — matters just as much as the scan.

Facet joint arthritis

The facet joints are small paired joints on the back of each vertebra. They guide movement and bear load, especially when you look up or tilt your head back. Like any joint, they develop arthritis over time.

Facet-driven neck pain has a characteristic pattern: it’s usually worse with extension (looking up at the ceiling), it’s often one-sided, and it tends to ache rather than shoot. Patients often point to a spot just off the midline at the base of the skull or along the side of the neck.

The frustrating thing about facet pain is that it doesn’t always show up clearly on imaging. X-rays might show some joint narrowing, but the correlation between what the images show and how much pain someone has is surprisingly weak. This is where diagnostic blocks become useful — a small amount of numbing medication injected precisely at the joint can confirm whether that’s really the source.

Muscle and myofascial pain

The levator scapulae, upper trapezius, and sternocleidomastoid are the usual suspects. These muscles can develop trigger points — tight, irritable knots that cause local pain and refer pain to other areas. The levator scapulae, which runs from the top of your shoulder blade to the upper cervical spine, is probably the single most common source of that stiff, achy neck pain people get after long hours at a desk.

Muscle pain is real pain. It’s not “just tension.” Trigger points involve actual changes in the muscle tissue — sustained contraction, reduced blood flow, local chemical irritation. But the good news is that it generally responds well to targeted treatment.

Cervical radiculopathy

This is the medical term for a pinched nerve in the neck. A herniated disc, a bone spur, or narrowing of the neural foramen (the opening where the nerve exits the spine) can compress a nerve root.

Each nerve root serves a specific area. C6 radiculopathy typically causes pain and numbness in the thumb and index finger. C7 affects the middle finger. C8 hits the ring and pinky fingers. During an exam, I test specific reflexes and muscle groups that correspond to each nerve level — the biceps reflex for C5-C6, the triceps for C7, grip strength for C8. These patterns help pinpoint exactly which level is involved before we even order imaging.

Cervical spinal stenosis

Stenosis means narrowing. In the neck, this usually refers to narrowing of the central spinal canal, which houses the spinal cord itself. This is different from radiculopathy — instead of one nerve root being pinched, the spinal cord is being squeezed.

Stenosis symptoms tend to be more diffuse: clumsiness in the hands, difficulty with fine motor tasks like buttoning a shirt, a feeling of unsteadiness when walking. If you’re noticing these kinds of symptoms along with neck pain, that’s a situation where you really shouldn’t wait.

What imaging shows — and what it misses

I want to be direct about this because it’s a source of a lot of confusion and unnecessary anxiety.

An MRI is an excellent tool. It shows disc herniations, stenosis, and nerve compression in beautiful detail. But it also shows a lot of things that look abnormal and are completely normal for your age. After 40, almost everyone has some disc degeneration on MRI. That finding alone doesn’t mean anything.

On the other hand, some real sources of pain don’t show up well on standard imaging. Facet joint irritation, early sacroiliac dysfunction, myofascial trigger points — these are clinical diagnoses, meaning they’re identified primarily through history and physical exam, not scans.

This is why a thorough physical exam still matters more than most people think. I can learn more from spending ten minutes testing your range of motion, reflexes, and specific provocative maneuvers than from a stack of imaging reports.

When to stop managing it yourself

Most neck pain does improve on its own within a few weeks. But there are clear signals that it’s time to see someone:

Pain lasting more than 4-6 weeks despite rest, over-the-counter medication, and basic stretching. At that point, something structural or inflammatory is likely keeping it going.

Pain that radiates into your arm or hand. This suggests nerve involvement, and the sooner it’s addressed, the better the outcome.

Numbness, tingling, or weakness. These are neurological symptoms that warrant evaluation. Weakness especially — if you’re dropping things or notice your grip isn’t what it used to be, don’t wait.

Neck pain with new headaches. The upper cervical spine is a common but underrecognized source of headaches. Cervicogenic headaches start in the neck and refer pain to the head, often mimicking tension headaches or even migraines.

Pain that wakes you up at night. Pain that disrupts sleep despite position changes is usually more than a simple strain.

What a specialist actually does differently

A primary care doctor can prescribe muscle relaxants and order an MRI. That’s a reasonable first step. But if that doesn’t solve the problem, a pain management specialist can take the evaluation further.

The key difference is the ability to perform diagnostic procedures. A medial branch block, for example, can definitively tell us whether a specific facet joint is generating your pain. An epidural injection can reduce inflammation around a compressed nerve root. These aren’t just treatments — they’re diagnostic tools that tell us exactly what’s going on.

In my practice, I use fluoroscopic guidance (real-time X-ray) for precision. We’re talking about needles placed within millimeters of specific nerves and joints. That level of accuracy matters both for safety and for getting reliable diagnostic information.

Once we know the source, the treatment plan becomes much more focused. If it’s facet-driven pain, radiofrequency ablation can provide months of relief. If it’s disc-related nerve compression, a targeted epidural might calm things down enough for the body to heal. If it’s myofascial, a combination of trigger point injections and physical therapy usually does the job.

The point isn’t to jump straight to procedures. It’s to stop guessing and start knowing.

A few things you can do right now

While you’re figuring out next steps, some basics genuinely help. Keep your monitor at eye level. If you’re on your phone constantly, hold it up instead of looking down — your cervical spine flexes about 60 degrees when you look down at your lap, and the effective load on your neck muscles goes from about 10 pounds to over 50.

Move your neck gently through its range of motion several times a day. Sustained static postures are worse than almost any specific activity. And if you’re a side sleeper, make sure your pillow is thick enough to keep your head level with your spine — too thin and your neck bends down all night, too thick and it bends up.

These aren’t going to fix a herniated disc. But they’ll keep muscle tension from piling on top of whatever else is going on.


Dr. Alex Movshis is a board-certified anesthesiologist and interventional pain management specialist at Modal Pain Management in New York City.

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